All policies

Tripcrew

Tripcrew support

Effective August 20, 2026

Tripcrew is made by one person, and that person answers the email. There is no ticket system and no help centre to search, which means a real reply, usually within 2 business days.

Get in touch

What to include

None of this is required. It is just what turns one email into a fix instead of three emails into a fix.

  • That it is Tripcrew, since there are several apps behind this address.
  • Which one you are on: Android and the web.
  • What you did, what you expected, and what happened instead.
  • A screenshot, if there was anything on screen worth seeing.

Reporting something broken

Send it. Tripcrew is new, and a bug report from somebody actually using it is worth more than any amount of testing. If it is something I can reproduce, it usually gets fixed in the next release rather than going on a list.

Asking for a feature

Also send it, and say what you were trying to do rather than what you think the feature should be. Not everything gets built, and nothing gets promised a date, but the requests are what decide what comes next.

Your information

What Tripcrew stores about you is set out in the privacy policy, and you can delete your account at any time without asking. The terms of use cover the rest.

Questions about this document, or about your information: joshholzhauser@gmail.com