Privacy policy

What this covers

This policy explains what Tripcrew stores about you, why it stores it, who else is involved, and how to get rid of it. It covers Tripcrew on Android and the web at tripcrew.joholz.app, published as app.joholz.tripcrew.

You sign in with Google or Apple (offered on the web and on iOS, not on Android). Tripcrew never sees or stores your password. Signing in is handled by the provider, which tells it who you are and nothing else.

What is collected

What is never collected

These are promises, not omissions. If any of them ever stops being true, this page changes on the same day and the effective date above changes with it.

• Your location. The app never asks for it and uses no location API.
• Your contacts, your device photo library, or your files.
• Payment card details. Tripcrew is free and contains no payment code at all.
• An advertising identifier. There is no advertising SDK in the app.
• Anything about what you do in other apps or on other websites.

Who else is involved

Tripcrew is built and run by one person, Josh Holzhauser. It does not have staff. The companies below are the infrastructure it runs on, and they handle your information only in order to make the product work.

Nothing is passed to anyone else, except where the law requires it. There is no data broker, no advertising network, and no analytics company in this list.

How long it is kept

• What you put in a trip is kept until you delete it or delete your account.
• Usage and error records are kept while they are still useful for fixing the product.
• After a deletion, backups held by the infrastructure provider may keep copies for a short period before being overwritten in the ordinary course of operation.

Deleting your account

You can delete your account and everything in it yourself, and you do not have to ask anyone. Inside the app it is under Settings, then Delete account. From a browser, go to tripcrew.joholz.app/delete-account and sign in.

Deleting your account removes:

• Your sign-in record, so the account no longer exists
• Your profile information
• Every trip you are the only member of, including all of its days, items and notes
• Any files stored under your account

This happens immediately and it cannot be undone.

What deletion does not remove

• The usage and error records described above, which carry your account identifier. Those are not removed automatically today; email the address below and they will be.

The full instructions, including what to do if you cannot sign in, are on the account deletion page.

Your rights

Wherever you live, you can ask for a copy of what Tripcrew holds about you, ask for something to be corrected, or ask for all of it to be deleted. Email the address at the bottom of this page. There is no account tier or region that changes this answer, because handling it any other way would take more work than simply doing it for everyone.

If you are in the EU or the UK: the lawful basis for storing what you put into Tripcrew is performance of the contract between you and it, and for the usage and error records it is legitimate interest in keeping the product working. You can object to the second by emailing the address below.

Children

Tripcrew is not directed at children under 13, and accounts are not knowingly created for them. If you believe a child has an account, or that a child’s information has ended up here, email the address below and it will be removed.

Changes to this policy

When this policy changes, the effective date at the top changes with it and the new version appears at this same address. Old versions are not kept online; if you need to know what it said on a particular date, ask.